Shipping policy
Dispatch
Delivery orders are processed within 2–3 business days. Orders are dispatched on business days, excluding public holidays. Please allow additional time for delivery after dispatch.
If there is a significant delay with your order, we’ll contact you by email or phone.
Delivery within Australia
- Standard shipping: Free on orders $129 or more; $9.95 on orders below $129.
- Express shipping: $14.95.
Available delivery options and final charges are displayed at checkout. Delivery times vary by destination and service.
Free click & collect — Queen Victoria Market
You can collect your online order free of charge from Pebble & Poppet, Shop 17, String Bean Alley, Queen Victoria Market, 513 Elizabeth Street, Melbourne VIC 3000.
Select Pick up at checkout. Orders are usually ready in 2–4 days. Please wait for your ready-to-collect email before visiting and bring your order confirmation.
Collection is available during our market trading hours.
International orders
Available destinations, delivery options and charges are shown at checkout.
We do not currently ship to the United States or Germany.
Questions
Email hello@pebbleandpoppet.com if you need help with delivery or collection.